13 February 2022

2022 Wellington Fijian Talanoa Ako Resumes! Tekivu Tale na Talanoa Ako!

Ni Sa Bula Vinaka


Our Fijian Talanoa Ako Workshops for Wellington will start again for 2022/23! Please mark the dates for the remaining 5 Workshops for this year before we start again with 10 more!. Workshops are on the following dates:

Remaining Fijian Talanoa Ako
Workshop Date Topic
6 16 February NCEA
7 23 February Choosing Subjects & Setting Goals
8 16 March Literacy
9 23 March Numeracy
10 20 April Family Time Planning & Management
Our Venue:
- Johnsonville Community Centre Hall, 3 Frankmoore Avenue, Johnsonville.

Our Licensed Teachers:
Early Childhood Primary Secondary
Alisi Ramacake Fisiena Lupo Diven Nath (Maths)
Eugene Gibson TBC (Science)

Hot Meal and Transport Koha will be provided. Parents needing assistance to drop off children

to the Workshop, please get in touch before each session.

Please circulate this information to Fijian families in Wellington and register your interest via contact on the attached Poster!!

Get in touch if you have any questions
-----------------------------------------------------------
Mr Sai Lealea MNZM
Co-ordinator - Wellington Fijian Talanoa Ako
on behalf of SDL Consultancy & RKSOBs Wellington

03 November 2020

Dispute Resolution Services – Outreach to Pasifika Communities

 Mālō nī, Noa'ia, Mauri, Ni Sa Bula Vinaka, Fakaalofa lahi atu, Tālofa, Kia orana, Mālō e lelei, Talofa lava, Tēnā koutou katoa and warm Pacific greetings  


Dispute Resolution Services – Outreach to Pasifika Communities

A free service to consumers regulated by the Minister of Consumer Affairs

 

Sometimes when you have a problem, it seems that there is nothing you can do.  If you have a complaint about a big company like your bank, your insurer or finance company, or your phone, internet, electricity or gas provider, they are too big and you are so small, it seems like you cannot win.  They are too big to take to court, and it will cost you money.

 

The Government recognises your disadvantage and has promoted Dispute Resolution Schemes to help to resolve these issues AT NO COST TO YOU.  The Minister of Consumer Affairs regulates these schemes in many of the areas where people may have problems.

 

What do the dispute resolution schemes do?
All schemes are free and independent. They can answer your questions, look into your complaints, or get you to the right place.

 

The financial service provider schemes cover banks, credit cards, insurance companies, small lenders, money transfer operators, financial advisers, and savings funds.  If you have a complaint about any of these you can contact one of the four schemes: The Banking Ombudsman, The Insurance & Financial Services Ombudsman, Financial Services Complaints, or Financial Dispute Resolution Service.

 

Utilities Disputes deals with complaints against electricity and gas companies.  If you have a dispute with your electricity or gas company, they will look into it for you.

 

The Telecommunications Dispute Resolution scheme can help with problems and complaints with your phone or internet provider, such as billing issues.

 

The Dispute Resolution Schemes are FREE, independent and impartial and act to ensure that consumers are treated fairly.  That means that if it is within their power to do so, they will look at your complaint and decide what is right.  They must be accessible to all consumers. Many have material available in Pacific Island languages and Te Reo, and all offer interpretation services. They will attempt to help you resolve the problem by direct contact with the supplier of services to you.  If that does not work, the scheme can investigate the complaint and make a decision which is binding on the supplier but not on you – by law you always have access to the courts instead, if the complaint cannot be settled.

 

While the Dispute Resolution Scheme is looking at your problem or complaint, the Scheme can direct the service provider NOT to take any action against you, such as repossessing a car or cutting off power, until they have looked into your problem. Complaints made to the Schemes are handled confidentially.

 

How do I contact the dispute resolution scheme?

 

You can make contact by phone, email, or online with the contact details provided in the Attached Sheet. 

Banking Ombudsman:  T: 0800 805 950; E: help@bankomb.org.nz W: www.bankob.org.nz

Financial Services Complaints: T: 0800 347 257; E: complaints@fscl.org.nz

                                                    W: www.fscl.org.nz

Insurance and Financial Services Ombudsman: T: 0800 888 202 E: info@ifso.nz 

                                                                        W: www.ifso.nz

Financial Dispute Resolution: T: 0508 337 337; E: enquiries@fdrs.org.nz

                                            W: www.fdrs.org.nz

Utilities Disputes: T: 0800 22 33 40; E:  info@utilitiesdisputes.co.nz  
                            W: www.utilitiesdisputes.co.nz


Telecommunications Dispute Resolution: T: 0508 98 98 98; E: contact@tdr.org.nz

                                                            W: www.tdr.org.nz



If you aren’t sure who to contact with your problem, don’t worry. The scheme you contact will make sure that you are put in touch with the right one.

PLEASE Listen Out to your Pasifika Ethnic Radio Programme on PMN/Niu FM Network Broadcasting for a TALANOA Session on this Topic. Translated versions of the Information Sheet will also be available from your Ethnic Programme Presenters or below online from:  www.sdlconsultancy.com 

Pasifika Language Translations of the Information Sheet


If you have any queries about any of the Services, contact them via the details provided and for this email, contact: 
Sai Lealea MNZM, E: sai.lealea@sdlconsultancy.com; T: 027 249 0472     

VINAKA VAKALEVU

10 September 2018

Recognition as Member of NZ Order of Merit MNZM

Humble to be awarded the Member of New Zealand Order of Merit (MNZM) in recognition of services to Pacific communities in the 2018 Queens Birthday Honours!

Grateful thanks to my family, friends, communities and colleagues with whom I have served and collaborated over these years. My Award is also recognition of your support to me to be able to carry out my role and duties over these years!

Vinaka vakalevu.


22 April 2014

Inaugural Pacific Business Stocktake to help Support Sustainable Pacific Businesses


The first stocktake of all Pacific owned businesses and Pacific social enterprises in New Zealand is being launched this week.

The stocktake is being led by the Ministry of Business Innovation and Employment (MBIE) and partner agencies, the Ministry of Pacific Island Affairs, Pacific Business Trust and Careers New Zealand.

“This Pacific Business Stocktake is the first of its kind and will provide valuable information to help find out more about how we can support Pacific businesses and find ways to make it easier to do business with the Pacific business community,” says Matalena Leaupepe, Chief Advisor, Pasifika.

 “This is also a great way to give greater visibility of the Pacific business community to the wider New Zealand business community”.

Participants will go into a draw to win professional mentoring services from successful business mentors from across New Zealand as well as getting the opportunity for their business to be profiled through various communication channels.

The stocktake questionnaire closes on 2 May 2014 and is available:  http://www.research.net/s/pacific-business-stocktake-questionnaire

If you have any questions please email pacificbusiness@mbie.govt.nz for further information.

Eligible participants
A “Pacific business” is defined as:
·         a business enterprise that is owned (or partly owned) by one or more Pacific people in New Zealand. 
·         The business may have one or more employees.
A social enterprise is defined as:
·      An initiative that applies business strategies to achieve philanthropic goals
·      This includes the delivery of economic and social services, such as Early Childhood Education which are funded by the proceeds of commercial production or other sources
·      Surpluses are principally reinvested in the social/economic purpose rather than maximising profit for shareholders and owners.

The Pacific Business Questionnaire
The Pacific business questionnaire takes approximately 20 minutes to complete. 
To complete the survey visit the following link http://www.research.net/s/pacific-business-stocktake-questionnaireor email pacificbusiness@mbie.govt.nz for further information.


Pacific Business Stocktake

Frequently asked Questions

1. What is the purpose of the stocktake?
·         This is the first stocktake of all Pacific businesses in New Zealand.

·         It aims to help government departments to better understand the needs of Pacific businesses and how it could make it easier to do business with government.

·         To create greater visibility of Pacific businessesto the wider New Zealand business community.

2. How will this benefit my business?
·         It will help better connect your business with services that can support Pacific businesses to grow and succeed.

3. What are the timeframes for this stocktake?
·         Monday 7th April – Friday 2nd May 2014.

4. Who is involved in this stocktake?
·         This project is led by the Ministry of Business Innovation and Employment in partnership with the Pacific Business Trust, Ministry of Pacific Island Affairs and Careers New Zealand.

5. What happens after I fill out the survey?
·         Data will be analysed by the project team who will report back on survey findings through the project team’s communication networks.

6. How can I get further information?

Communication activity timetable

Week/Date
Communications Activity
Week 1 :  7 April
·         Spasifik mail-out
·         Mail-out to key stakeholders
·         Promote via partner channels
·         Mail-out to Pacific Business Trust database mail-out
·         MBIE intranet story and FAQs
·         Use across all appropriate communications

Week 2 & 3: 14 April – 25 April
·         17th Breakfast Pasifika women in business presentation
·         Community Radio spots
Week 4 :  28 April
·         Follow up stories
·         Prompt email to stakeholders


06 August 2012

Pacific Broadcasting Research by NZ On Air

In June 2012, NZ On Air released a research project it commissioned into broadcast options for Pacific audiences in New Zealand. 

It was the first of its type undertaken in New Zealand and was undertaken jointly by Sai Lealea (SDL Consultancy), Tim Thorpe (Tim Thorpe Consulting), and Holona Lui (Catalyst Pacific) with assistance from Emma Powell and Dr April Henderson from Victoria University. 

In July, NZ On Air organised a small forum in Auckland made up of Pacific broadcasters and programme makers  to discuss the research. 

In releasing the report NZ On Air stated that:

 "In a highly-constrained funding environment it's important that we look together for the best, most creative, and most useful ways to serve our audiences. By talking together and sharing ideas we hope we will be able to develop new ideas and new partnerships to increase content for Pacific audiences in the future."

Christchurch meeting for Pacific Broadcast Research
Wellington meeting for Pacific Broadcast Research

You can download a copy of the report here.


27 July 2012

Pacific Conceptual Framework for Family Violence in New Zealand

Nga Vaka o Kāiga Tapu  -  The Pacific Conceptual Framework

 

Nga Vaka o Kāiga Tapu  or The Pacific Conceptual Framework is a  cultural framework for addressing family violence in seven Pacific communities in New Zealand. It is informed by, and aligned with, seven ethnic specific cultural frameworks on addressing family violence.  A literature review has been produced as a guide for policy writers.

The frameworks define and explain meanings of family, violence, and key concepts and principles that promote family wellbeing for seven ethnic specific Pacific communities. They will inform the development of a training programme to assist ethnic specific practitioners, service providers and non-Pacific practitioners working with Pacific victims and perpetrators and their families affected by family.
These frameworks take a strengths-based approach.   This begins with the premise that wellbeing, peace and harmony are states that all Pacific people aspire to, and that core aspects of culture are significant in maintaining and restoring wellbeing to families.
  
This relational framework is underpinned by the belief that all people and things are interconnected and interdependent. It brings together shared concepts and principles that promote wellbeing across the seven ethnic groups, without disturbing their essential meanings.

The framework is a living document. As new knowledge is introduced to the ethnic specific frameworks, Nga Vaka o Kāiga Tapu will also evolve.

All the documents were launched on  17 May at Malae Ola Hall in Mangere, Auckland by the Minister for Family and Community Services, Hon Tariana Turia.

The nine documents that form the Pacific Conceptual Frameworks can be accessed from this page. 


Vuvale Doka Sautu - A Fijian Conceptual Framework

This document was developed by the Fijian Working Group to assist with the development of a training programme for Fijian practitioners and service providers working with victims, perpetrators, and families from our communities who have been affected by family violence.

The Fijian Working Group was led by Sai Lealea (SDL Consultancy), who also wrote the document, with members from Fijian communities in the main centres in New Zealand. 

Fijian Working Group (front l-r: Rev Dr Ilaitia Tuwere, Amalaini Ligalevu, back:l-r: Kiti Tuifagalele, Tina McNicholas, Mauree Moala, Sai Lealea)


10 November 2011

BROADCASTING FOR PACIFIC AUDIENCES IN NEW ZEALAND

 
New Zealand On Air had contracted a consortium of Catalyst Pacific Ltd, Tim Thorpe Consulting and SDL Consultancy to provide a research report examining broadcast programming for Pacific audiences in New Zealand.

The principal aim of this project was to provide:
  • a stock take of former and current broadcast services and programmes for Pacific audiences in New Zealand and in the wider Pacific region if relevant;
  • a stock take of radio and television programming by region and different Pacific ethnicities, identifying the extent of programming delivered in Pacific languages;
  • a scan of the current and projected Pacific population in New Zealand, a demographic breakdown, and what is known about its media consumption and needs;
  • a review of literature or research available on those services or programmes, particularly any relating to audience response;
  • an assessment of any duplications or gaps in broadcast services, informed by a literature review and results of selected community and industry consultation; and
  • a preliminary feasibility assessment of whether any gaps can be filled or efficiencies implemented.
NZ On Air will use this research to evaluate if changes, improvements or efficiencies to our funded broadcast services for Pacific audiences in New Zealand should be considered.

  CLICK HERE FOR A COPY OF THE RESEARCH REPORT !

21 September 2011

Effective Policy Analysis and Community Engagement for Pacific peoples


Maximise the impact of policies and programmes for Pacific communities

Do you want your organisation’s policies and programmes to be more effective in how they impact on Pacific communities?

This workshop will provide you with insight, knowledge and understanding to develop and deliver better policies and programmes.

Improve your ability to:
• clearly define policy problems from a Pacific perspective
• frame your goals and objectives accordingly
• develop effective solutions for Pacific communities
• effectively engage with Pacific communities, and
• understand how Pacific social structures impact on service delivery.

Learn this and more in a special one day workshop facilitated by

About the Workshop

This workshop is designed for practical application to help develop robust policy.
It offers participants insight and will help their understanding of Pacific perspectives that need to be incorporated into the policy process. It provides important historical and constitutional background of Pacific people’s transition into New Zealand life and insight into important Pacific values and concepts. It offers a practical step by step guide to incorporate these values and concepts into the policy process.

The workshop will be highly interactive with a blend of presentations, case studies, practical application.
Topics

• The benefits of incorporating Pacific perspectives in Policy Analysis
• Historical and Constitutional context
• Understanding the demographic drivers
• Engaging Pacific peoples in the policy process
• Setting outcome indicators for Pacific peoples
• Understanding important Pacific values and implications for policy analysis
• Pacific perspectives and step-by-step policy analysis process
• Practical application through case studies

Value for Money in Policy-Making

Increasingly public sector agencies face calls to provide value for money and maximise the impact of policy interventions, particularly for hard to reach population groups. Pacific people make up a significant part of that group. And they are an increasingly important part of New Zealand’s younger population. Policies that take account of Pacific people’s unique circumstances and perspectives are more likely to succeed and achieve improved outcomes. This will help Pacific peoples to realise their aspirations and provide long-term benefits for their communities and New Zealand society. To achieve this, Pacific perspectives need to be part of the thinking and analysis of the problems considered in the public policy process. This workshop offers a critical step in that process.

Who should attend?

This workshop is designed for agencies with Pacific strategies, polices and programmes. It would be particularly useful for organisations planning to develop new Pacific Strategies and programmes. The workshop will also be useful for the professional development of managers and policy staff wishing to broaden their analytical skills when focusing on disadvantaged groups.

The Presenters

Sai Lealea is the Principal of SDL Consultancy with qualifications in Public Policy, Economics, Economic History, and Economic Geography. Sai was a Pacific advisor to a number of departments, with 6 years as a ministerial appointee to a crown agency and senior manager in the Ministry of Pacific Island Affairs. He was also a contract Policy Manager with the Ministry of Social Development.

Holona Lui is a Director of CATALYST Pacific Limited a Learning and Development, Communications company which specialises in cultural diversity. He provides Pacific communications advice and project managed Pacific communications as part of wider national information and awareness raising campaigns. He has also presented and facilitated seminars on communicating and engaging with Pacific peoples.

To register your interest in this workshop contact:
Sai Lealea
E: sai.lealea@sdlconsultancy.com
T: +64 27 249 0472
or

Holona Lui

E: holona.lui@catalystpacific.co.nz

T: +64 4 938 8183